Privacy Policy

Last Updated: 9 June 2025

 

We, APM Customs Ltd, are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is APM Customs Ltd, Unit 10, Automotive Court, Prince William Avenue, Deeside, Cheshire, CH5 2QZ. You can contact us at info@apmcustoms.co.uk.

 

1. Individuals Whose Data We Collect

We collect and process data from visitors to our website at apmcustoms.co.uk.

 

2. Information We Collect

• Information submitted via forms (e.g. contact, quote, subscription)
• Correspondence via email or phone
• Transaction and service request history
• Website usage (e.g. page visits, browser type, IP address)
• Survey responses, where provided

 

 

3. Legal Basis for Processing

• Consent – when you have agreed to it
• Contract – when we need it to deliver a service
• Legal obligation – to comply with law
• Legitimate interest – for necessary business purposes

 

 

4. Retention and Deletion

We keep your information while you’re an active customer, or until you request deletion. Some data may be kept longer for legal or operational reasons (e.g. invoices, fraud prevention).

 

 

5. Cookies and Analytics

We use cookies to improve your experience and gather analytics. You can manage or disable cookies in your browser settings.

We use Google Analytics to monitor traffic. This may involve transferring data to Google outside the UK.

 

 

6. International Data Transfers

Where data is transferred outside the UK, we ensure adequate protection using legal safeguards such as Standard Contractual Clauses (SCCs).

 

 

7. Security

We store data on secure servers and follow strict procedures to protect your information. However, no online transmission is ever 100% secure.

 

 

8. How We Use Your Data

• To provide services and process requests
• To communicate with you about services or updates
• To improve website performance and user experience
• To comply with legal obligations

 

 

9. Sharing Data

We only share data with:

• Service providers working on our behalf
• Legal authorities when required
• Buyers in the event of a business sale

 

 

10. Your Rights

• Access your data
• Correct inaccurate data
• Request data deletion
• Restrict or object to processing
• Request data portability

To exercise your rights, email info@apmcustoms.co.uk. We will respond within one month.

 

 

11. Third-Party Links

Our site may link to other websites. We are not responsible for their privacy policies. Please review theirs before submitting any personal data.

 

 

12. Updates

This privacy policy may be updated from time to time. Any major changes will be posted on this page and, if appropriate, emailed to you.

 

 

13. Contact

Questions? Please contact us:

APM Customs Ltd
Unit 10, Automotive Court
Prince William Avenue
Deeside, Cheshire, CH5 2QZ
info@apmcustoms.co.uk